So many clients have questioned me when I suggested that emotional intelligence (EI) coaching and training will definitely impact positively on their professional competence and business results. They look at me questioning whether I really and truly realise the pressure they are under from stakeholders, customers, suppliers, agencies, and colleagues to over-deliver day after day … Continue reading Emotional Intelligence is not for wusses
Well, it is that time of year again. You’ve saved up the holiday leave, and the money, you’ve planned, searched and booked, probably last January just after the post-Christmas blues set in and finally it’s here: the annual summer holiday. This year will be different, we won’t squabble, cry, tear our hair out over every … Continue reading Make the most of your precious holiday leave… here’s how
I published a blog-post recently on how to use Cialdini’s ‘Six Principles of Influence and Persuasion’ to influence more effectively at work and now it is time to tackle that rather elusive area of resisting influence, so that I can get on with the job (or whatever I am doing that’s important to me) … Continue reading Take back personal power: how to resist being influenced
How often have you felt under pressure to return a favour? Even the very idea of returning favours makes me feel uncomfortable, actually, I don’t even like the word ‘favour’ nor its many derivatives, such as favourite and favouritism. When I thought about it a little more deeply and quietly, I realised that behind the … Continue reading Return that favour: the role of reciprocation in influencing and persuasion
The idea of Lent and its fasting and sacrifices is quite a common experience for most cultures. For me, it is about self-control and self-regulation. That's the ability to regulate my emotions and delay an impulse, drive or temptation to act. I have been working on this aspect of emotional intelligence for a long time … Continue reading How can I drive my personal goal on to win the race at Easter and beyond?